FAQs

Q: Who should I talk to about imaging in the PIC facility?
A: For information regarding working in the PIC, contact Dr. Weiguo Li or Ms. Jin Gao. Their contact information can be found under the “Contact” section of the website.

Q: What hours can I work in the facility during university holidays?
A: Contact MRI staff members to make appointment at least 7 days before.

Q: What is the office (room B01) phone number?
A: 312-413-5638

Q: What is the MRI room phone number?
A: 312-355-0257

Q: Is there a room to prepare samples or animals?
A: Yes. There is an animal room (B29) for you to prepare your experimental from imaging and a Room (BRL satellite facility) to temporarily keep research animals for 12 hours at most.

Q: Are there other laboratory supplies?
A: Yes. There are basic supplies provided during a reservation, such as basic animal surgical tools

Q: Are there animal anesthesia machines available?
A: Yes. There are two set of anesthesia machines in the facility

Q: Can I operate the scanner by myself?
A: Yes. But for a beginner, staff assistant is mandatory. After training, you can operate under supervision until you qualified to operate the system by yourself.

Q: What do I do if I need to work outside of the normal hours?
A: The facility is open 24/7, but only experienced users are allowed to use the our system(s) outside of the normal hours. If you need assistance, please contact our staff to make appointment at least 7 days before. Or, you can make your reservation if you're authorized to do so.

Q: How do I get I-card access to the facility?
A: Yes. You need to apply the access to facility director.

Q: What is the normal hours?
A: The normal MRI hours is defined as the normal working hours. that is, 9:00am - 5:00pm, Monday-Friday. The university holiday is NOT considered as normal hours.

Q: What do I do if any of the instrument is not working?
A: Please STOP your operations and contact our staff immediately. If no staff is on site, the emergency contact information is on the wall beside the MRI host computer in the MRI control room.

Q: How can I get the data?
A: All the data must be transferred online. The data files that are less than 25 MB is encouraged to be sent through emails; larger files could be shared through Dropbox, UIC box, or ftp. USB flash drive or any portable media is NOT accepted.

Q: How long can my data be kept on the computer at the facility?
A: The users are suggested to transfer their data as soon as possible after their experiments. Please refer the facility “Policies on data management” section.

Q: What happens if I am late to a reservation?
A: You can cancel a reservation before it starts. But a consolation fee might be applied. If you are late to a reservation, you will be charged the full price of your reserved time.

Q: What happens if I didn’t finish my experiments during the time slot of my reservation?
A: You can continue to use the instrument if no other users reserve the same instrument after your time is up. However, you must stop your studies before the time that the instrument is reserved by other users.

Please note, once you have signed in on the instrument, the actual changes will be the time that is longer between actual instrument time used and time booked.

Please consider the facility “Time Reporting Policy” for more details.

Q: Where can I find instrument manuals?
A: You can contact our staff. They are happy to help you.

Q: Whom should I contact for administrative assistance?
A: Please email our admin team at rrcadmin@uic.edu

Q: Who should I contact for technical assistance on RRC Websites?
A: Please email RRC technical support team at rrctech@uic.edu