FAQs

  • Q: Who should I talk to about working in the NCF?
    A: For information regarding working in the NCF, go the the “Getting Started” NCF webpage or contact Dr. DiVenere or Dr. Seyoung An. Their contact information can be found under the “Staff & Contact” section of the website.
  • Q: What hours can I work in the NCF during university holidays?
    A: Working during university holidays requires you to have taken the extended access safety training.
  • Q: What is the clean room phone number?
    A: (312) 413-9159
  • Q: What is the basement (room B21) phone number?
    A: (312) 413-2112
  • Q: After hours, what do I do with gold, platinum, keys, and other items I checked out?
    A: If you have any items that you checked out and there are no NCF staff members around (e.g. after hours), keep the items with you or you may drop the items in the Dropbox Safe, located in the 3008AW Corridor..
  • Q: How do I check out the gold, or platinum?
    A: To check out the gold or platinum you must contact Dr. DiVenere or Dr. Seyoung An as they alone have keys to the safe where the precious materials are kept.
  • Q: What hours am I able to work in the cleanroom without extended access training?
    A: You are able to work in the cleanroom from 8:00 AM to 5:30 PM without extended access training. You may request to work in the cleanroom 30-60 extra minutes after the normal hours (i.e. until 6:30 PM) by calling Dr. DiVenere.
  • Q: What do I do if I need to work outside of the normal NCF hours (8:30 – 5:30)?
    A: To work before or after the normal NCF hours, you must take the extended access safety training. You must also have a partner inside or outside the clean room watching you.
  • Q: How do I get card access to the NCF?
    A: To gain UIC I-card card access to the NCF, email Dr. Seyoung An your I-Card 16 digit#.  (Note, this is not the UIN number.)  He can then add your name to the list to be programmed into the card swipe access system.
  • Q: How many training sessions are required for instruments?
    A: One training session is mandatory for all instruments. After this training session you may take a checkout session; however, if you fail the checkout session, you are required to take two additional training sessions before your next checkout session. For further failed checkout sessions, you are required to take two additional training sessions.
  • Q: What do I do if the green lights  (NOT the toxic gas monitor red/orange/green lights) in photolithography bay, service chase and NCF office areas are on?
    A: If the green lights above these doorways are on, let an NCF staff member know, these lights being on signify that the Nitrogen gas supply is low.
  • Q: What instruments require a session start/end?
    A: To determine whether a particular instrument requires a session start/end, please check the Instrument Description on the “Instruments” section of the “Equipment” page of the website. If the instrument’s “Control mechanism” is listed as “Timer with/without relay”, it requires a start/end session and the user is billed based on the time used. If the “Control mechanism” is “Reservation only”, the instrument doesn’t require a start/end session and the user is billed based on the time the instrument is reserved for.
  • Q: Where do I get keys for instruments?
    A: Keys for instruments must be checked out from the NCF office.
  • Q: What is the proper gowning procedure?
    A: Below is the proper gowning procedure.

    1. Put on your gloves. Your bare hands need to be covered and never allowed to touch the suit.  In some cases, two glove sets are worn, so that if the top set gets cut, dirty or contaminated, you just replace that top set.
    2. Put on your head covering and eyeglasses. Eyeglasses must ALWAYS be worn, even if you are just observing someone else.
    3. Put on your suit. Try not to mop the floor with your suit bottoms as you gown.  Make sure the zipper is all the way up and no clothing remains exposed. At this time, pull your phone/camera, pens and anything else you may need in the clean room out of your pockets. Do not unzip to retrieve items in the clean room.
    4. Sit down on the bench and put on your shoe booties. It’s safer to sit and do this, rather than stand and possibly fall if you lose your balance.
    5. Finally, when leaving and disrobing, reverse the SOP above. Gloves are the last thing you should remove.

    If these procedures are faithfully followed, the particle count in the clean rooms will remain below specifications and ensure a good working environment for all concerned.

  • Q: What happens if I am late to a reservation?
    A: If you are late to a reservation, your reservation may be automatically canceled and you will be charged a cancellation fee.  Some instruments automatically cancel your registration if you are 10-20 minutes late.  The time before the reservation is canceled depends on the instrument.
  • Q: When can I take the safety exam?
    A: The NCF specific safety exam can be taken Monday through Friday from 9:00 AM to 3:30 PM (excluding university holidays) in the NCF office suite, Rm. 3064 ERF.
  • Q: How can I schedule training?
    A: To schedule training, email Dr. Seyoung An ( ncftech@uic.edu) and include your availability.
  • Q: Where can I find instrument manuals?
    A: Instrument manuals can be found on the either on the UICore website or the NCF  website under “Resources” and under “Instruments”.
  • Q: How am I charged for instruments in the clean room?
    A: When using clean room instruments, you are charged a minimum or reservation fee, a clean room access fee and a fee for use of the instrument, if the usage fee exceeds the minimum. The reservation fee is only charged if the user does not show up for their reservation and in most cases is equal to the minimum fee. The usage fee per hour varies by instrument and can be found on the UICore website and under the instrument’s description on the NCF  webpage.
  • Q: How am I charged for group training?
    A: The fees for group training can be found under the “Policies” section on the NCF website as well as under the “Pricing” section.
  • Q: Where and how can I make a donation? 
    A: Please visit this link for information on donations
  • Q: Whom should I contact for administrative assistance?
    A: Please email our admin team at rrcadmin@uic.edu or ncfadmin@uic.edu
  • Q: Who should I contact for technical assistance on RRC Websites??
    A: Please email our technical support team at rrctech@uic.edu or ncftech@uic.edu