FAQs
- Q: What are the COVID-19 protocols for the Genome Research Core?
A: In order to minimize COVID-19 spread, the Research Resources Center, Genome Research Core is implementing the following temporary mandatory guidelines for using this core:- All customers entering the core space must wear new, clean Gloves will be provided if you do not have your own
- If there is a need to remove gloves, wash your hands with soap frequently and for at least 20 seconds. Do not touch your face or other individuals. Replace gloves as soon as possible
- Instead of shaking hands, exchange greetings with a wave, bow, or nod
- When using real-time PCR or Nanodrop instruments, gloves must be worn
- Try to keep at least one meter/three feet distance between yourself and others
- Limit the number of people in shared space rooms (g., A310) to two at a time
- Disinfect anything you have used during your visit with 70% ETOH after every use. Disinfectant will be provided adjacent to instrumentation
- We are temporarily cancelling group training sessions for real-time PCR instrumentation. Please contact facility staff for more information (grc@uic.edu)
If you have any flu like symptoms (e.g., fever, cough, shortness of breath) please do not use the core services. You should stay home and follow the appropriate guidelines as indicated by the Illinois Department of Public Health (ID
- Q: Where do I drop off Sanger Sequencing samples?
A: Drop locations:- RRC Common Room
E-312 Medical Research Building (MSB)
835 S Wolcott Ave
Chicago, Illinois 60612
Same Day Service samples have to be submitted before 10:00 AM
Standard Service samples have to be submitted before 10:30 AM - RRC DNA Services MBRB Drop Box
3209 Molecular Biology Research Building (MBRB)
900 S Ashland Ave
Chicago, Illinois 60607
Same Day Service samples have to be submitted before 8:30 AM
Standard Service samples have to be submitted before 8:30 AM - RRC DNA Services SES Drop Box
110 Science and Engineering South (SES)
845 W Taylor St
Chicago, IL 60607
Same Day Service is not offered in this location
Standard Service – when submitting your samples in this location, you have to email ccchau@uic.edu and mradke2@uic.edu
- RRC Common Room
- Q: Where do I drop off other than Sanger Sequencing samples?
A: After your request has been received on iLab by a staff member, they will contact you about your sample drop off time and location. Please note that only the technician that is assigned to the project can receive your samples.
- Q: Where do I pick up IDT packages?
A: RRC Common Room
E-312 Medical Research Building (MSB)
835 S Wolcott Ave
Chicago, Illinois 60612
- RRC DNA Services MBRB Drop Box
3209 Molecular Biology Research Building (MBRB)
900 S Ashland Ave
Chicago, Illinois 60607
- RRC DNA Services SES Drop Box
110 Science and Engineering South (SES)
845 W Taylor St
Chicago, IL 60607
- Q: How do I cite the core?
A: (for example): Sequencing was performed at the DNA Services (DNAS) facility within the Research Resources Center (RRC) at the University of Illinois at Chicago (UIC).
- Q: How do I register with IDT?
A: To order oligos from IDT with discount and free shipping, you MUST use this link to register: http://idtdna.com/uic/Your IDT oligos will be delivered at the drop off location you have indicated in your order.
- Q: How do I register for BaseSpace?
A: Please refer to this page.
- Q: How do I register my payments sources?
A: Please refer to this page.
- Q: How do I register with iLab?
A: Please refer to this page.
- Q: Who do I contact with questions?
A: Please refer to staff directory. Email is the quickest and easiest way reach the staff.
- Q: Whom should I contact for administrative assistance?
A: Please email our admin team at rrcadmin@uic.edu