Manage Payments
Introduction
Important notes for internal customers:
- Unless you accept a user into your lab and assign them a payment method, they will not be able to request services.
- It is up to PIs and Business Managers to maintain CFOAPALs and user access to them.
- RRC staff is not able to manage CFOAPAL lists of your lab.
- PIs can have multiple labs inside UIC and outside of UIC. In order to create them, please contact rrc-ilab@uic.edu.
- Business Managers can belong to multiple labs and manage all of them.
Important notes for external customers:
- External users do not need to add payment sources on iLab. Invoices will be sent out after the services will be provided.
- Payments are due in 30 days.
- Please note you will need your account number for all payment methods. Your account number is listed on your invoice as “Group Uin.”
Internal Payments
Internal university units are considered internal users when they pay for services with funds that are internal to the University of Illinois System. These include academic, research, administrative and auxiliary areas which purchase services to support their work at the System. All internal users have to use CFOAPALs as payment method.
Add a CFOAPAL
- Navigate to the menu icon at the top left corner of the page
- Click on “Manage Groups”
- Select the group you will be adding the CFOAPAL to right now. Note. You might have multiple groups as a PI or as business manager.
- Click on the “Membership Requests & Payment Sources” tab.
- Click on “Manually add a new Payment Source.” Note. This is also the area where you can assign an already existing CFOAPAL to users.
- Choose either to add through Index Code or CFOAPAL String
Account code will be filled in automatically by the system, depending on what you are requesting from RRC core facilities (service vs. supplies).
If you are adding the CFOAPAL through an Index Code:
- Enter the Chart
- Enter the Index Code
- Enter Short Description.
If you are manually adding the CFOAPAL:
- Click on FOAPAL
- Enter “Chart”
- Enter “Fund Code”
- Enter “Organization Code”
- Enter “Program Code”
- If you have, enter codes for “Activity” and “Location”
- Enter Short Description.
- Please make sure you use the “Short Description” field because most of your lab members will not know CFOAPALs but they know what projects they are working on.
- Description examples: “NASA Project” “Dr. Lee’s Project on Influenza”
assign
- Navigate to the menu icon at the top left corner of the page
- Click on “Manage Groups”
- Select the group you will be assigning the CFOAPALs to users for right now. You might have multiple groups as a PI or as business manager.
- Click on the “Membership Requests & Payment Sources” tab. Here you will see all your CFOAPALs and members.
To give access:
Hover over the CFOAPAL to see its short description if needed. Then click on the box next to the member and the CFOAPAL you would like to give them access to.
To remove access:
Hover over the CFOAPAL to see its short description if needed. Then un-click the check box next to the member and the CFOAPAL you would like to remove their access to.
remove
- Navigate to the menu icon at the top left corner of the page
- Click on “Manage Groups”
- Select the group you will be assigning the CFOAPALs to users for right now. You might have multiple groups as a PI or as business manager.
- Click on the “Membership Requests & Payment Sources” tab. Here you will see all your CFOAPALs and members. You have to remove everyone’s access to the CFOAPAL in order to remove the CFOAPAL from your lab.
To remove single user access to a CFOAPAL:
Hover over the CFOAPAL to see its short description if needed. Then un-click the check box next to the member and the CFOAPAL you would like to remove their access to.
To remove CFOAPAL from the lab altogether:
- Remove all check marks from all users who had access to this CFOAPAL. If there are any pending or not yet billed services on this CFOAPAL, the system will not let you remove their access until those transactions are either transferred to another CFOAPAL or are fully billed and reconciled.
- Refresh the page
- Scroll down to Manage Payment Sources
- Find the account that you want to remove and click the red “X”. If red “X” is not showing up, it means this account is still assigned to someone or you need to refresh the page.
External Payments
External users do not need to add payment sources on iLab. If you would like to have your payment information displayed on the invoice, please select PO option and type in the payment details to be displayed on the invoice. Invoices will be sent out after services have been provided.
PO
If you do not have a PO number yet and would like to receive a quote first, please initiate a service request and type in “Pending” for PO.
- If the PO gets generated, while the request is still processing, click on the dollar sign on the far-right side of the request and add the PO number or payment information you would like to have displayed on the invoice.
- If the PO gets generated, after the request has been completed, click on the dollar sign on the far-right side on each of the service line items and add the PO number or payment information you would like to have displayed on the invoice.
credit
External customers inside the U.S. can choose to pay by credit card. Please note that you will need your account number to create/log in to your account. Your account number is listed on your invoice as “Group Account Number.”
Credit card payments can be made by navigating to iPay and following the steps listed there.
checks
To pay by check:
- Make it payable to the University of Illinois
- Include your Account Number* and invoice number on the check
- Mail it to the address below at least 5 days prior to the due date:
University of Illinois at Chicago
Research Resources Center
1737 West Polk Street
Suite 310 Administrative Offices Building, MC 937
Chicago, IL 60612
*Your account number is listed on your invoice as “Group Account Number.”
Step 1
Go to uigar.flywire.com. If you are having difficulty with the website navigating to student site, exit the browser and come back to the link again.
Step 2
1. Select your country
2. Type in invoice amount
Step 3
Select preferred payment method (image only shows examples).
Step 4
Fill in Payer Information
Step 5
Fill in payment information and most importantly:
1. Account Number – Your account number is listed on your invoice as “Group Account Number.”
2. Invoice Number – this number is on the pdf iLab system has sent you. You can also find all of your invoices on iLab -> top left menu -> Invoices.
Complete Payment
Find Your Invoice
You can find the invoice number on the pdf invoice sent to you/your business manager. If you did not receive your invoice, please contact us at rrcbilling@uic.edu.
In addition, you can also find all of your current and past invoices on iLab -> top left hand corner menu -> Invoices
wire transfers
All wire transfer payments need to include all wire transfer fees, otherwise you will be billed for additional unpaid fees.
To pay by U.S. wire transfer, please send funds to:
JPMorgan Chase Bank NA
4 New York Plaza, Floor 15
New York, NY 10004
ABA/Routing No.: 021000021
Account Title: Board of Trustees of the University of Illinois
Account No.: 840783682
Reference: PI Name, Account Number*, and Invoice Number
*Your account number is listed on your invoice as “Group Account Number.”
billing and shipping
To update billing and/or shipping address:
- Navigate to upper right corner and click on an arrow next to your name and click on “My Profile”.
- In the left side menu, click on “Billing/Shipping Information”.
- Click on “Edit” and enter full addresses, then save.