FAQs
1
- Q: Where do I drop off Sanger Sequencing samples?
A: Drop locations:- RRC Common Room
E-312 Medical Research Building (MSB)
835 S Wolcott Ave
Chicago, Illinois 60612
Same Day Service samples have to be submitted before 10:00 AM
Standard Service samples have to be submitted before 10:30 AM - RRC DNA Services MBRB Drop Box
3209 Molecular Biology Research Building (MBRB)
900 S Ashland Ave
Chicago, Illinois 60607
Same Day Service samples have to be submitted before 8:30 AM
Standard Service samples have to be submitted before 8:30 AM - RRC DNA Services SES Drop Box
110 Science and Engineering South (SES)
845 W Taylor St
Chicago, IL 60607
Same Day Service is not offered in this location
Standard Service – when submitting your samples in this location, you have to email ccchau@uic.edu and mradke2@uic.edu
- RRC Common Room
- Q: Where do I drop off other than Sanger Sequencing samples?
A: After your request has been received on iLab by a staff member, they will contact you about your sample drop off time and location. Please note that only the technician that is assigned to the project can receive your samples.
- Q: Where do I pick up IDT packages?
A: RRC Common Room
E-312 Medical Research Building (MSB)
835 S Wolcott Ave
Chicago, Illinois 60612
- RRC DNA Services MBRB Drop Box
3209 Molecular Biology Research Building (MBRB)
900 S Ashland Ave
Chicago, Illinois 60607
- RRC DNA Services SES Drop Box
110 Science and Engineering South (SES)
845 W Taylor St
Chicago, IL 60607
- Q: How do I cite the core?
A: (for example): Sequencing was performed at the DNA Services (DNAS) facility within the Research Resources Center (RRC) at the University of Illinois at Chicago (UIC).
- Q: How do I register with IDT?
A: To order oligos from IDT with discount and free shipping, you MUST use this link to register: http://idtdna.com/uic/Your IDT oligos will be delivered at the drop off location you have indicated in your order.
- Q: How do I register for BaseSpace?
A: Please refer to this page.
- Q: How do I register my payments sources?
A: Please refer to this page.
- Q: How do I register with iLab?
A: Please refer to this page.
- Q: Who do I contact with questions?
A: Please refer to staff directory. Email is the quickest and easiest way reach the staff.
- Q: Whom should I contact for administrative assistance?
A: Please email our admin team at rrcadmin@uic.edu
- Q: Who should I contact for technical assistance on RRC Websites?
A: Please submit an iLabs ticket with the Scientific Computing Core